Online Reputation Management
Your online reputation is the first thing prospects check after receiving your outbound email. We monitor your reviews, track your reputation score, and provide strategic guidance to make sure what they find builds trust.
Why Reputation Matters for Outbound
When a prospect receives a personalized email from your business, their next step is predictable: they Google you. They check your reviews, look at your website, and decide whether you are worth responding to. If your online reputation does not match the quality of the email they received, they move on. Reputation management is not separate from outbound. It directly affects your reply rates and conversion.
What Reputation Management Includes
Review Monitoring Across Platforms
We track your reviews across 15+ platforms including Google Business Profile, Yelp, BBB, Trustpilot, Clutch, and industry-specific directories relevant to your business. You always know what prospects are reading about you.
Reputation Score Tracking
We calculate a weighted reputation score based on your ratings across all monitored platforms and track it over time. You can see monthly trends, identify problem areas, and measure the impact of improvements with real numbers.
Response Strategy and Templates
We provide strategic guidance on how to respond to both positive and negative reviews. Thoughtful, professional responses show prospects that you care about customer experience.
Reputation Improvement Recommendations
Our monthly Growth Improvement Report includes specific, actionable steps to strengthen your online reputation. Not generic advice. Real recommendations based on what we find.
Outbound Campaign Support
When a prospect receives your personalized email, the first thing they do is Google your business. A strong reputation means more of those prospects respond. Reputation management directly supports your outbound results.
Monthly Reporting
See your reputation data in your real-time client dashboard and monthly PDF reports. New reviews, rating changes, platform-by-platform breakdowns, response rates, and 30/60/90-day trend analysis are all included.
Reputation management starts at $149/mo. No contracts, cancel anytime.
What You Get Every Month
At $149/mo, here is exactly what is delivered every month.
Why This Matters
Do I really need reputation management if I already have good reviews?
Yes. Good reviews are not a set-and-forget asset. A single unanswered negative review can undo months of trust-building. Ongoing monitoring ensures you catch issues early, respond professionally, and maintain the strong impression that drives conversions from your outbound campaigns.
Can you remove negative reviews?
We do not remove or fake reviews. That violates platform policies and destroys trust if discovered. What we do is help you respond strategically to negative reviews, which research shows actually improves prospect perception. We also help you build a steady stream of positive reviews through legitimate methods.
How does reputation affect my cold email results?
When a prospect receives your email, 70% to 80% of them will Google your business before responding. If they find low ratings, unanswered complaints, or an inconsistent online presence, they move on. A strong reputation directly increases your email reply rates and meeting conversion.
What if I do not have many reviews yet?
That is a common starting point. We provide specific strategies to ethically generate more reviews from your existing customers. Building a review base is part of the reputation management process, not a prerequisite.
Strengthen Your Online Reputation
Reputation management is $149/mo with no contracts and no setup fees. Book a call to discuss your current online presence.