Question 1

What exactly does Delvixo do?

Accepted Answer

Delvixo is a full-service business operations partner. We build websites, set up backend systems, create payment flows, run outreach campaigns, manage your online reputation, track your SEO performance, and monitor your competitors, all under one roof, managed by one team. You pick the services your business needs, and we handle the execution.

Question 2

How is Delvixo different from a typical agency?

Accepted Answer

Most agencies specialize in one thing and hand you off to vendors for everything else. Delvixo handles everything in-house with one point of contact. You get faster turnaround, direct access to the team doing the work, real-time dashboard visibility, and no coordination overhead between vendors. We're built to execute, not to consult and disappear.

Question 3

What industries do you work with?

Accepted Answer

We work with businesses across every sector: restaurants, law firms, contractors, nonprofits, e-commerce brands, healthcare providers, real estate agencies, coaches, consultants, and more. Our services are modular, so we tailor the combination to how your specific business operates.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. All monthly services are month-to-month with no long-term contracts. You can cancel any individual service at any time. The Website Design & Build is a one-time flat fee with no ongoing commitment. We earn your business every single month.

Question 5

Do you offer refunds?

Accepted Answer

No. All our work is custom-built for your specific business: lead lists are researched against your unique ICP, cold email sequences are written by hand for your offer, websites are designed and developed to your brand, SEO audits are produced specifically for your domain. Because the work is custom and cannot be reused, we do not offer refunds. Recurring services can be cancelled any time with no further charges (cancellation takes effect at the end of the current billing period). One-time projects are non-refundable once work begins. If you are unsure whether a service is right for you, reach out before signing up and we will walk through scope and expectations in detail.

Question 6

How long does a website build take?

Accepted Answer

Our standard website build is 14 days from start to live. That includes design, development, content setup, and a mobile-first, SEO-ready launch. You'll have a dedicated point of contact throughout, with progress check-ins before final delivery.

Question 7

What's included in the website build?

Accepted Answer

The $999 flat fee includes a 5â€“7 page custom website (Home, About, Services, Contact, and up to 2 additional pages), mobile-first design, fast-loading performance, SEO-ready page structure, and 30 days of post-launch support. No hidden fees, no add-on charges for revisions during the build.

Question 8

What does website maintenance cover?

Accepted Answer

Monthly maintenance ($149/mo) includes content and plugin updates, performance and uptime monitoring, security patches and automated backups, and 1 design or content change request per month. You never have to worry about your site going stale, getting hacked, or going down without anyone noticing.

Question 9

Do I need to provide content and images?

Accepted Answer

We'll work with what you have. If you have existing content, we'll refine and structure it. If you need help with copy, we provide guidance on what works and can help draft it. We also help source stock imagery where needed. The goal is to get your site live and looking professional regardless of where you're starting from.

Question 10

How does Delvixo generate leads?

Accepted Answer

We build your prospect list from scratch using verified data sources. Every contact is individually researched and matched to your ideal customer profile. We verify every email address before sending and research each company so our outreach references something specific about their business. No scraped lists, no generic databases, no templates.

Question 11

How quickly will I see results from outreach?

Accepted Answer

Most clients start seeing qualified replies within the first two to three weeks of campaign launch. We spend the first week on research, list building, and sequence writing. Once emails go out, responses typically begin within days. Pipeline impact compounds over the first 60â€“90 days as we optimize based on real performance data.

Question 12

Do you use email templates?

Accepted Answer

No. Every email we send is written specifically for the recipient. We research each company's website, recent projects, and business context before writing a single word. This is the core reason our reply rates average 6â€“9% compared to the 1â€“2% industry standard for template-based outreach.

Question 13

How is my sending reputation protected?

Accepted Answer

We take deliverability seriously. Every email address is verified before sending. We use dedicated sending infrastructure with proper authentication (SPF, DKIM, DMARC). Sending volume ramps gradually during warmup. We monitor bounce rates, spam complaints, and inbox placement in real time. Your primary business domain is never used for outbound.

Question 14

How many leads will I receive each month?

Accepted Answer

Lead Generation comes in three volume tiers: 500 leads/mo at $249, 1,000 leads/mo at $449, or 1,500 leads/mo at $649. Every contact is individually researched and verified before outreach begins. Quality always comes before volume. 500 well-researched leads outperform 10,000 generic ones every time.

Question 15

What does backend systems support actually include?

Accepted Answer

Backend systems work varies by business. It typically includes lead intake setup (forms, routing, notifications), client request management, operational workflow design, CRM or tool integration, and process documentation for your team. We scope everything based on how your business actually operates before recommending or building anything.

Question 16

What kind of payment flows do you set up?

Accepted Answer

We set up QR code payment systems, automated receipt and confirmation emails, form-to-payment flows for service businesses, and donation or subscription flows for nonprofits and membership-based businesses. The goal is to make it easier for your clients to pay and reduce the manual follow-up your team handles.

Question 17

How is backend systems work priced?

Accepted Answer

Backend systems and payment flows are scoped individually based on what your business needs. Payment flows start at $299. Backend systems are custom-quoted. Get in Touch and we'll walk you through what makes sense for your specific situation, no guesswork, no vague estimates.

Question 18

What platforms does reputation management cover?

Accepted Answer

We monitor Google, Yelp, and Trustpilot by default. Review response drafts are prepared for your approval, we don't post on your behalf without confirmation. You receive new review alerts within 24 hours and a monthly reputation health report with your overall score and trend.

Question 19

How does SEO consulting work?

Accepted Answer

We track local and organic keywords relevant to your market, run monthly SEO audits, identify gaps between you and top competitors, and provide a monthly action plan with prioritized recommendations. SEO compounds over time. The goal is steady upward movement month over month, not overnight results.

Question 20

What does competitor intelligence track?

Accepted Answer

We monitor 3â€“5 of your direct competitors monthly. You receive alerts when they change pricing, launch new offers, or shift their messaging. Monthly reports include a positioning analysis with specific recommendations for how to differentiate and win against each competitor.

Question 21

How do I see my results?

Accepted Answer

Every client gets access to a real-time dashboard where you can see leads, campaign metrics, site status, reputation scores, SEO performance, and monthly reports. There are no black boxes. You see everything we do and every metric it produces.

Question 22

What's included in the monthly report?

Accepted Answer

Monthly reports include campaign performance (sends, opens, replies), website metrics (uptime, performance), reputation score changes, SEO keyword movements, and competitor activity summaries. For lead generation clients, we also include a pipeline summary with qualified conversation count.

Question 23

Can I add or remove services month to month?

Accepted Answer

Yes. All services are fully modular. You can add a new service in any given month or cancel an individual service without affecting the others. There's no package lock-in and no minimum commitment.

Everything you need to know
before getting started.

What exactly does Delvixo do?

How is Delvixo different from a typical agency?

What industries do you work with?

Can I cancel anytime?

Do you offer refunds?

How long does a website build take?

What's included in the website build?

What does website maintenance cover?

Do I need to provide content and images?

How does Delvixo generate leads?

How quickly will I see results from outreach?

Do you use email templates?

How is my sending reputation protected?

How many leads will I receive each month?

What does backend systems support actually include?

What kind of payment flows do you set up?

How is backend systems work priced?

What platforms does reputation management cover?

How does SEO consulting work?

What does competitor intelligence track?

How do I see my results?

What's included in the monthly report?

Can I add or remove services month to month?

Still have questions?

Everything you need to knowbefore getting started.

What exactly does Delvixo do?

How is Delvixo different from a typical agency?

What industries do you work with?

Can I cancel anytime?

Do you offer refunds?

How long does a website build take?

What's included in the website build?

What does website maintenance cover?

Do I need to provide content and images?

How does Delvixo generate leads?

How quickly will I see results from outreach?

Do you use email templates?

How is my sending reputation protected?

How many leads will I receive each month?

What does backend systems support actually include?

What kind of payment flows do you set up?

How is backend systems work priced?

What platforms does reputation management cover?

How does SEO consulting work?

What does competitor intelligence track?

How do I see my results?

What's included in the monthly report?

Can I add or remove services month to month?

Still have questions?

Everything you need to know
before getting started.